Archive for the ‘Landlords’ Category

Festive opening hours

Monday, December 19th, 2016

Please note that our opening hours will be affected over the festive period as per the below:

Friday 23rd December: 8.30am – 12.30pm

Saturday 24th December to Tuesday 3rd January: Closed

We will resume regular working hours from 8.30am on Wednesday 4th January 2017.

Should you wish to report an emergency repair please call 07969777275.

Wishing you all a Merry Christmas and a very Happy New Year!


Wednesday, October 26th, 2016

Catching this amazing photo in Glasgow’s City Centre got us thinking about branding.

Many of you will be aware that in 2013, the city re-branded following a global, digital conversation which asked the question, “What makes Glasgow a great city?”
Over 1,500 people from 42 countries contributed to the conversation, and the number one response from contributors was that it’s the people of Glasgow that make the city great, which ultimately led to the development of PEOPLE MAKE GLASGOW as the city’s new brand.

You may not be aware that in 2008, we re-branded following a smaller scale consultation asking the question, “What is the key to a successful let/tenancy?”
The answer (to us) was obvious; a service focused on happy landlords and happy tenants alike. This led to the development of Happy Lets and our mission to help people ‘find their happy place.’

Deep pink is energetic, confident, hopeful, positive, inspiring and comforting, and was the obvious choice for us. We teamed this with grey throughout our branding and in our offices, adding strength and elegance.

Bringing colour and positivity to the streets of Glasgow in our pink branded cars; we were happy to see Glasgow share our sentiments!

PRIVATE RENTED SECTOR; An Ever-changing Landscape

Friday, September 9th, 2016

At a recent ARLA seminar we were informed that there has been 145 different pieces of LEGISLATIVE CHANGE affecting the Private Rented Sector (PRS) over the past 6 years.

With the PRS becoming an ever-changing landscape, it is more important than ever that landlords and tenants use a PROFESSIONAL, ACCREDITED, EXPERIENCED agency to keep them right.
HAPPY LETS are always one step ahead and have ensured our clients are aware of their responsibilities and are compliant with the legislation every step of the way.

The Private Housing (Tenancies) (Scotland) Bill was passed earlier this year and is expected to come into effect in 2018/19. The Letting Agent Code of Practice (Scotland) Regulations 2016 comes into effect on 31st January 2018.


If you would like more information on our landlord services please email

Have your say…Consultation on a draft statutory code of practice and training requirements for letting agents in Scotland

Monday, August 24th, 2015

The Scottish Government consultation on the Letting Agents Code of Practice and training requirement has been launched today and runs until 15 November 2015.

This consultation paper sets out a draft statutory Letting Agent Code of Practice and proposals for a training requirement that those applying to the Letting Agent Register must have met to be admitted. Responses to this consultation will assist The Scottish Government in finalising a draft Code and inform their approach to the introduction of a training requirement.

Part 1 of the consultation seeks views on a draft Letting Agent Code of Practice and Part 2 on proposals for the training requirement.

The framework for regulation is summarised as:
•A mandatory register for letting agents with an associated ‘fit and proper’ person test
•A training requirement that must be met before an applicant can be admitted to the register
•A statutory code of practice all letting agents must follow
•A way for tenants and landlords to resolve complaints against letting agents for breaches of this Code through a new specialist First-tier Tribunal
•Powers for Scottish Ministers to obtain information and inspect/monitor/enforce regulatory requirements

Happy 10th Birthday to Happy Lets!

Wednesday, July 29th, 2015

10 years ago Bobby and Preet officially opened the doors of their first letting agency.

From a wee team of 2 looking after 120 properties, we have now grown to a team of 18 looking after a portfolio nearing 1000 properties from our 2 offices in Glasgow and Hamilton.

Our growth can be attributed to the hard work of our team whose hard work, dedication and professionalism has, over the years , given us the reputation as an agency which provides a quality service for landlords and tenants alike. This, in turn, has led to happy landlords and tenants referring us more business.
In addition there were 3 careful acquisitions of letting agencies in 2008 (The Letting Store), 2011 (Surehome Property) and 2014 (John C Boyle Property Management).

We would like to thank our landlords for their continued support and our tenants for choosing us to ‘find their happy place’.
A special thank you to those tenants and landlords who have been with us from the very first day.

A big thank you goes to our ‘happy’ team who have worked hard over the years to ensure we reach our mission for happy landlords, happy tenants and happy homes day in, day out.

You have all contributed to help us become the Company we are today and for that, we sincerely thank you!

Make the World Better with a Sweater!

Tuesday, December 2nd, 2014

To make the holidays extra meaningful this year Happy Lets are excited to support Save the Children’s holiday campaign to “Make the World Better with a Sweater!”

We will be wearing our favourite/silliest/cosiest festive woolly on Friday 12th December.

Join us in your Participation is easy, fun and very meaningful.

Wear a woolly Christmas jumper and text TEAMHAPPYLET to 70050 to donate £2*.

• £150 could buy warm winter coats, scarves, hats, boots, insulation and plastic sheeting to protect a refugee family from the elements.
• £200 could buy enough high energy peanut paste to treat 40 malnourished children for a week

*you will be billed £2 plus standard rate text message.
By sending this text you agree that Save the Children can contact you to tell you about their work and how you can help.
If you would rather not receive such information, please include NO INFO in your text message.

Serviced Apartments in Glasgow

Tuesday, June 24th, 2014

Happy Lets recently expanded our letting services to cover management of serviced apartments in Glasgow.

We have a selection of properties available for corporate and event related short-term lets which has proved extremely successful and are now actively seeking landlords who wish to offer their rental properties on a short let basis.
The benefits of short term lets can be huge. Along with the greater potential to enjoy a higher rental return on a week by week basis, landlords who let for the short term often enjoy greater security, safe in the knowledge that corporate and event clients are trusted tenants who arrive with few complications and demands.

Happy Lets is a professional, ARLA Licenced company so you can rest assured that you would be dealing with a company you can trust and will provide a high quality service.

If you have a quality property available for short-term rentals or are looking for short-term lets for yourself, clients or staff please contact us on 0141 334 4633 or email for more information.

Here is one of the select properties currently available:

Relocation of Happy Lets Glasgow Office Premises

Monday, March 31st, 2014

Since launching our letting business in 2005 our home has been 1313 Argyle Street, Glasgow G3 8TL.
Whilst 13 may be unlucky for some, 1313 has proved to be a successful base to us over the years.  Over time, and as a result of continued loyal support from our valued clients, the company has grown in staff and customer numbers and in August 2013 we moved into bigger premises.

The move was bittersweet as we have fond memories of our initial years at 1313 but are looking forward to continued growth from
our new premises.

We are now very settled in our new premises at 1287-1289 Argyle Street, just a few doors down from our old office.

If you are an existing or prospective landlord or tenant please feel free to visit us in our new and improved office surroundings.

Tenancy Deposit Schemes in Scotland – What does this mean for landlords?

Wednesday, March 16th, 2011

Taken from (The National Federation of Property Professionals)

What do the regulations do?

The Tenancy Deposit Schemes (Scotland) Regulations 2011 became law on 7 March 2011. The regulations set out the framework for the approval of tenancy deposit schemes. This paves the way for potential scheme providers to develop and submit proposals for the operation of tenancy deposit schemes to Scottish Ministers for consideration.

What is a tenancy deposit scheme?

A tenancy deposit scheme is a scheme designed to protect tenants’ deposits by placing them with an independent third party. 

Why introduce tenancy deposit schemes?

The main objectives of requiring deposits to be safeguarded by tenancy deposit schemes are:

·       To end the practice of unfairly withholding deposits;

·       To ensure that deposits are safeguarded throughout the duration of the tenancy;

·       To ensure that deposits are returned quickly and fairly, particularly where there is a dispute over the return of the deposit, or proportion of it, to tenant or landlord.

What will tenancy deposit schemes look like?

  • Tenancy deposits will be protected by an independent third party  Landlords must submit deposits to the administrator of an approved scheme. The deposit will be protected in a designated account until it is due to be repaid.
  • Schemes will be free to landlords  Tenants will not have to pay a charge to their landlord, or to the scheme in order to protect their deposits.
  • Quick repayment of deposits where there is no dispute  Landlords will apply for the return of the deposit when the tenancy ends. The scheme administrator must return the deposit within five working days of obtaining agreement by the tenant.
  • Free access to an independent dispute resolution service  Every approved scheme must provide a way for disagreements over the return of deposits to be resolved.  This service will be available as an alternative option to the tenant taking legal action for recovery of a deposit through the court.
  • Provision of information  Landlords will be required to issue the tenant with key information relating to the tenancy, deposit and the scheme that safeguards the deposit. Approved schemes will also be required to produce an information leaflet detailing their rules and procedures.
  • Provision of information to local authorities  Landlords must provide information about their registration status on submission of a deposit to an approved scheme. This information will be referred to the relevant local authority to assist with identification of unregistered landlords and/or properties.
  • Sanctions for non compliance  Tenants will be able to apply to the court for sanctions to be applied against a landlord who fails to protect deposits and/or provide information in accordance with the regulations.
  • Schemes must be self-financing  Scheme proposals must demonstrate a robust business plan that will enable the scheme to operate without the need for reliance on subsidy from the taxpayer.
  • Performance monitoring and review  Approved schemes will be monitored on a regular basis by means of quarterly and annual reports. A set of Key Performance Indicators have been developed to aid assessment of key activities.

When will tenancy deposit schemes be implemented?

Scottish Ministers are now able to consider proposals for the operation of tenancy deposit schemes, which they will assess against the conditions that are set out in the regulations. 

Once any suitable proposals have been received and approved, details of the schemes and the dates on which they will be available for use will be announced in due course.

What will the regulations mean for landlords?

Once a tenancy deposit scheme is approved, any tenancy deposit accepted by a landlord must be deposited with an approved scheme within 30 working days of the commencement of a tenancy.

At the same time the landlord must ensure that key information is provided to the tenant, including details about the amount of the deposit and the location of the scheme where it is being held.

The deposit will then be kept by the scheme administrator in an account maintained for the purpose of holding tenancy deposits until they are repaid. The landlord must also provide proof of registration with the local authority when the deposit is paid over.

These duties relating to tenancy deposit regulations will not apply until an approved scheme is implemented. 

Which landlords must comply with the regulations?

Every landlord that is required to register in the local authority register of landlords, in accordance with the Antisocial Behaviour etc. (Scotland) Act 2004 (landlord registration), will need to comply with the Tenancy Deposit Schemes (Scotland) Regulations 2011.

This includes landlords of assured and short assured tenancies, university accommodation, as well as various other types of occupancy arrangement. 

When must deposits be protected?

This will vary, depending on when the deposit was received, and when the first scheme becomes operational.

All deposits received after a scheme first becomes operational must be submitted to an approved scheme, and information provided to tenants within 30 working days of the start of the tenancy.

Landlords already holding deposits before a scheme becomes operational must also protect deposits but will be allowed more time to submit them to an approved scheme.

What will the regulations mean for letting agents?

The duties in relation to tenancy deposits apply to landlords, as the person requiring the deposit. This does not mean that the landlord cannot employ an agent to act on his behalf to manage a tenancy, as they do now.

However, it will be in the interests of landlords who employ a letting agent to act on their behalf to satisfy themselves that the agent is acting in accordance with the regulations i.e. submitting deposits to an approved scheme and providing information to the tenant within the required timescales.

Any sanctions imposed as a result of an application by the tenant to a sheriff for non-compliance with the regulations, would apply to the landlord. The landlord may take action against the agent through the court if there has been a breach of contract, as is the case now.

Further information

Information about the regulations and tenancy deposit schemes can be found on the Scottish Government website at

A copy of the Tenancy Deposit Schemes (Scotland) Regulations 2011 can be found on the UK legislation website at

ESTAS – Happy Lets shortlisted as LETTING AGENT OF THE YEAR 2011 (Scotland)

Monday, March 14th, 2011

We are delighted to announce that both Happy Lets offices in Glasgow and Hamilton have been shortlisted for the Estate and Letting Agent Awards 2011.

Taking part in the awards alone demonstrates our efforts to provide the highest level of service to our clients and we are therefore delighted to be shortlisted in the Scotland Letting Agent category.

Winners will be announced on 15th April 2011.