Archive for October, 2014

Happy Tenants – Report a Repair facility now live!

Thursday, October 23rd, 2014

As part of our ongoing mission for happy tenants, we have now launched an online ‘report a repair’ facility for our tenants to conveniently report repairs via the Happy Lets website (Tenants-Report a Repair)

You will be aware that it is a requirement of your tenancy agreement that all repairs are reported to our office promptly and this should provide an efficient means for  you to do this.  The system is simple to use and you will receive email confirmation of all repairs reported for your records.  Please note that emergency repairs should still be reported directly to our office.

Many issues can be resolved quickly and simply by tenants themselves and so, to avoid any unnecessary call out charges, we have put together a maintenance troubleshooting guide which is available on our website which you can refer to before reporting a repair.