Looking for a property to let?

We at Happy Lets are confident that we offer a letting and property management service which exceeds all others. We understand that you will have many questions and perhaps reservations about letting;

What are my rights? What are my responsibilities? Will I get my deposit back?

My last landlord didn’t fix my boiler for 4 weeks! English isn’t my first language, I need an agent with patience and understanding to help me through the letting procedure.

My daughter is moving away from home and living on her own for the first time, I need an agent I can trust to manage the property throughout her tenancy.

Whatever your worry, we can assure you that we are sensitive to individual tenant needs and are focused on delivering a service of value.

Our management service is based on one very simple principle –happy landlords, happy tenants and happy homes.

What makes our tenants happy tenants?  

• Friendly and professional guidance throughout the letting process from finding just the right property, through to clearly explaining your rights and obligations as a tenant.
• We are happy to offer flexible viewing times as we can appreciate that work and student life can be hectic.
• Holding deposits can be taken by card over the phone minutes after your viewing to ensure you don’t miss out on your dream property
• We will supply utilities and council tax offices with your details and move-in date on your behalf. We can advise on whether you may be eligible for discounts or exemption from council tax bills and can provide discount application forms if required.
• All properties have valid safety certificates as required by current legislation. Gas Safety Certificates and Energy Performance Certificates are available for inspection upon request before signing the Lease Agreement.
• Maintenance issues are dealt with promptly.
• We have a 24 hour contact number in case of maintenance emergencies for your peace of mind.
• Your deposits are held safely in a designated client deposit account and returned directly to your nominated bank account and the end of the tenancy.

I have been a tenant for over 4 years and during that time I have always had prompt, friendly and efficient service from all the staff. I have found the staff particularly helpful when arranging for repairs and access for repair men. This has always been sorted out while I've been at work so that I have had minimum inconvenience and disruption. The house checks too have always been carried out while I have been at work so I haven't had to take any leave. Thank you to the staff and well done.

- Amanda Lyons

You can view more comments from our past and current tenants by visiting our Testimonials page.